Last Updated: July 2026“AMAZ” (“we,” “our,” or “us”) refers to the brand AMAZ, owned and operated by its proprietor.At AMAZ, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and the choices you have when interacting with our website, products and services.By accessing or using our website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
When you browse our website, place an order or contact us, we may collect the following information:
Full Name
Email Address
Phone Number
Billing & Shipping Address
Order Details
Payment Information (processed securely by our payment partners)
Device, browser and website usage information
IP address and approximate location information (automatically collected through your browser or device)
We collect only the information necessary to provide our products and services.
2. How We Use Your Information
The information we collect helps us provide a better experience and fulfil our services.We may use your information to:
Process and fulfil your orders.
Send order confirmations, shipping updates and delivery notifications.
Respond to enquiries and customer support requests.
Process personalised bulk order enquiries and orders.
Improve our website, products and customer experience.
Send promotional emails, product launches and exclusive offers, where you’ve chosen to receive them.
Prevent fraudulent activity and maintain website security.
Your information is never used for purposes unrelated to your interaction with AMAZ.
3. Payments & Security
Your payment security is important to us.We do not store your complete debit card, credit card or banking details.All online payments are securely processed through trusted third-party payment gateways that follow industry-standard security practices.While we take reasonable measures to safeguard your information, no method of electronic transmission or online storage is completely secure. We therefore cannot guarantee absolute security.
4. Cookies
Our website uses cookies and similar technologies to improve your browsing experience.Cookies help us to:
Remember your preferences.
Improve website functionality.
Analyse website traffic and performance.
Enhance your overall shopping experience.
You may choose to disable cookies through your browser settings, although certain features of the website may not function as intended.
5. Marketing Communications
If you’ve chosen to receive updates from AMAZ, we may occasionally send you information about new launches, exclusive offers, promotions and other brand updates.You may unsubscribe from these communications at any time by using the unsubscribe link included in our emails or by contacting us directly.
6. WhatsApp & Customer Communication
If you contact us through WhatsApp, email or any other communication channel, we’ll use the information you provide only to:
Respond to your enquiry.
Process your order.
Assist with personalised bulk order requests.
Provide customer support.
For your security, please do not share passwords, OTPs or complete payment details through WhatsApp or any messaging platform. Our team will never ask you for such information.
7. Sharing of Information
We respect your privacy and do not sell, rent or trade your personal information.Your information may only be shared with trusted third-party service providers where necessary to provide our services, including:
Payment gateway providers
Shipping and logistics partners
Website hosting and technical service providers
These partners receive only the information required to perform their services on our behalf.
8. Third-Party Links
Our website may contain links to third-party websites or services, including payment gateways, courier tracking pages, social media platforms and other external websites.These websites operate independently and have their own privacy policies. AMAZ is not responsible for the privacy practices, content or policies of any third-party website. We encourage you to review their respective privacy policies before sharing any personal information.
9. Data Retention
We retain your personal information only for as long as necessary to:
Fulfil your orders.
Provide customer support.
Comply with applicable legal obligations.
Resolve disputes.
Enforce our agreements.
Once your information is no longer required, it is securely deleted or anonymised wherever reasonably practicable.
10. Your Rights
You may contact us at any time to:
Request access to the personal information we hold about you.
Request corrections to inaccurate or incomplete information.
Request deletion of your personal information, where legally permissible.
Opt out of receiving promotional communications.
We’ll make reasonable efforts to respond to your request in accordance with applicable laws.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business, services or legal requirements.Any updates will be published on this page together with the revised “Last Updated” date.
12. Contact Us
If you have any questions regarding this Privacy Policy or how we handle your personal information, feel free to email us at info@shopamazindia.com , message us on WhatsApp at (+91) 9202803177 , or reach out during our business hours: [Business Days & Timings].
